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Venue Terms

Home / Venue Terms

Version dated 9 June 2026 · Published at https://www.theclutchsports.com/legal/venue-terms

These Venue Terms apply to each person who uses the Clutch Venue App on behalf of a venue. They add to our Terms of Service, Privacy Policy, and Grievance & Content-Takedown Policy, which also apply. The commercial relationship between the venue and Clutch — including revenue share, equipment, and settlement — is governed by the separate Venue Partner Agreement signed by the venue. If these Venue Terms conflict with that Agreement on a commercial matter, the Venue Partner Agreement governs. By ticking "I agree" or using the Venue App, you accept these Venue Terms.

1. Who can use the Venue App

1.1 You must be at least 18 and authorised by the venue to use the app and to act within the access you have been given.

1.2 The venue is responsible for the people it gives access to and for what they do in the app.

2. What you can do in the Venue App

You can view recordings made at the venue, see and manage the venue's payment and settlement information, buy add-ons such as taking cameras live, and give other managers restricted access. Features we add later, such as court bookings or selling goods to players, may have additional terms shown to you before use.

3. Account and access security

3.1 Keep your login secure; you are responsible for activity under your account.

3.2 Grant access to others only as the venue authorises and at the appropriate access level, and remove access promptly when a person leaves or no longer needs it.

4. Confidentiality of recordings and player data

4.1 Through the app you can see recordings and information about players who play at the venue. This is confidential and includes personal data.

4.2 You must use it only to operate the venue's services on the platform, keep it confidential, and not copy, download, share, publish, or disclose it except as the app allows and the law permits.

4.3 You must not use player data to contact, market to, or profile players off the platform without the consent the law requires, and must not sell or otherwise share player data with anyone.

5. Data protection

5.1 When the venue accesses and uses player data, it acts as an independent data controller and must comply with the Digital Personal Data Protection Act, 2023 and other applicable law — using the data only for legitimate venue purposes, keeping it secure, and honouring players' rights. The Venue Partner Agreement sets out the venue's data obligations in full.

5.2 You must promptly report any suspected data breach or misuse to Clutch.

6. Recording and streaming

6.1 Recordings are captured using equipment connected to the venue's cameras. The venue must keep the required recording and streaming notice (signage) displayed where players and visitors can see it.

6.2 Taking cameras live: you can stream on Clutch's channel (Clutch is the publisher) or connect the venue's own account to stream on the venue's channel (the venue is the publisher, is responsible for the stream, and is bound by the streaming platform's terms).

6.3 You must respect the rights of players and others shown in recordings and streams.

7. Marketing use of footage

The venue may use a player's footage or images for the venue's own marketing only where that player has given consent for venue marketing use in the Player App. Without that consent, the venue must not use a player's footage or image for marketing.

8. Acceptable use and conduct

Follow the Acceptable Use rules in the Terms of Service. Do not misuse the app, circumvent access or payment controls, or use the app or the data in it to compete with or harm Clutch or its users.

9. Payments and settlement

The app shows the venue's payment and settlement information. How revenue is shared and settled is governed by the Venue Partner Agreement. Amounts Clutch accounts as its own revenue are collected by Clutch; amounts that belong to the venue are settled to the venue's account through our payment partner.

10. Suspension and end of access

Clutch may suspend or remove app access for breach, security, or legal reasons, and the venue may remove its users' access. Ending app access does not by itself end the Venue Partner Agreement, and ending that Agreement is governed by its own terms. Your confidentiality and data-protection obligations continue after your access ends.

11. Liability, changes, governing law, and grievances

Liability, disclaimers, changes, governing law, and the grievance process are as set out in the Terms of Service, and — for the venue's commercial relationship with Clutch — the Venue Partner Agreement. These Venue Terms are published at the URL above and identified by version date; we will notify you in the app of any material change before it applies.