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Welcome to Curved Consistency Private Limited ("Us" or "Our" or "We" or "Clutch Sports") website- https://theclutchsports.com/ ("Website"), including any website which is owned and developed by Us for Our specific partner to give such partner an exclusive platform for its listing of its events/sport sessions etc. ("Brand Page") and mobile application ("Mobile Application") (hereinafter collectively referred to as "Platform"). We operate under the brand name Clutch Sports and are engaged in organising sports and other recreational events as well as providing an internet-based booking platform for and in connection with Our as well as third party sports and other recreational events and sports facilities and venues through Our Platform either by Our self or through Our subsidiaries, affiliates or third-party service providers ("Primary Services"). On our mobile application, we may also provide ways for you to communicate with other users including through messages, voice and video calls, sending images and video, showing your status, sharing your location with others when you choose and hosting games ("Secondary Services"). For the purposes of this policy, Primary Services and Secondary Services shall collectively be referred to as Services.
We care about the privacy of the users of Our Platform ("Users") such as yourself. We respect the information that you provide to us, and want to be sure you fully understand exactly how we use that information. By accepting our Terms of Service, you are also agreeing to this privacy policy ("Privacy Policy").
You understand that by using the Services via any Platform you consent to the collection, use and disclosure of your personal information and aggregate data as set forth in Our Privacy Policy, and to have your personal information collected, used, transferred to and processed in accordance with this policy. If you do not wish to agree with terms of Our Privacy Policy, We kindly request you not to use Our Platform.
This Privacy Policy does not apply to the practices of companies or entities that We do not own or control, or to individuals that We do not employ or manage.
Clutch Sports uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, We cannot guarantee that unauthorized third parties will never be able to defeat Our security measures or use your personal information for improper purposes. In the event where you believe your privacy has been breached, please contact Us immediately.
We want to reduce loss, theft, misuse, unauthorized access, disclosure, alteration, destruction, harassment, and abuse related to Our Platform, but We cannot guarantee complete perfection. When there is clear evidence of any of the above, we will do our best to respond promptly. You acknowledge that you provide your personal information at your own risk.
We may transfer the information described in this Privacy Policy to, and process and store it in, India and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy. We will take steps to reasonably ensure that the receiving jurisdiction has in place a standard of protection accorded to personal data that is comparable to the protection under India's data protection laws.
We may sub-contract processing activities to third parties include—record keeping, data analysis, marketing assistance, processing payments, and providing customer service.
You undertake to treat your password and other confidential information in relation to the use of Our Platforms and its Services confidentially, and We disclaim any liability arising from your failure to do so.
The collection, storage, usage, and sharing of your data by the Company shall be in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.
We have taken appropriate steps for the security and protection of all Our digital platforms including internal applications, however, We shall not be responsible for any breach of security or the disclosure of personal data for reasons outside Our control, such as hacking, social engineering, cyber terrorism, espionage by third parties etc.
Most mobile platforms such as iOS, Android, etc. ("Mobile Platform") have defined certain types of device data that apps cannot access without your consent. And these Mobile Platforms have different permission systems for obtaining your consent. For example, the iOS platform will alert you the first time the Mobile Application wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Mobile Application seeks before you first install or use the app, and your use of the app constitutes your consent.
Clutch Sports collects information about you when you use Our Services and through other interactions and communications you have with Us.
We collect information you provide directly to Us, such as when you create or modify your account, request on-demand services, contact customer support, use of any related services connected to Clutch Sports or participate in contests and surveys, or otherwise participate in activities We promote that might require information about you or complete contact forms or request newsletters or other information from Us (for instance via email) or otherwise communicate with Us. This information may include name, email, phone number, postal address, profile picture, video footage of games played, purchase details of food items at venues and of sports equipment purchased or searched, items and quantities requested, delivery notes, and other information you choose to provide.
We collect information about you (such as email address, name, username or other relevant unique identifier, mobile phone number, location, date of birth, gender identity etc.) from you when you set up a free account with Us.
When you complete your profile, you can share with us additional information, such as details on your favourite sports, interests in particular venues and events, corporate profile details and other details about you, as well as content such as photos. To add certain content, like pictures, you may allow Us to access your camera or photo album. By choosing to provide this information, you consent to Our processing of that information.
You may be able to use your social media login (such as Facebook login) or Google login to create and log into your Clutch Sports account that allows you to share some information from your social media account or google account with Us.
In accordance with Our Terms of Service, Your photograph may be clicked (either as single photo or in group with other users) or audio-videos may be made/created during a game/session in fitness centres/venues or at an event or during usage of any third party websites or applications while taking fitness session or attending any event using or through Our Primary Services ("Photos and Videos"). Such Photos and Videos may be clicked/made/captured by the venue/centre managers, or any individual authorised by Clutch Sports's personnel or venue managers and Clutch Sports reserves the right to share these pictures, audio and videos in its marketing material, both on physical material or in digital channels, including but not limited to, its website or social media platforms as well.
If you transact with Us directly or through Our partners (for instance, you pay the booking amount to Our venue partner directly while making booking through Our Platform) or through entities engaged by Us providing financial services, We collect some additional information, such as a billing address, credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information.
When you use the Services, We collect precise location data about the location of the device from the Platform used by the User. If you permit any of Our Platform to access location services through the permission system used by your mobile/web platform, We may also collect the precise location of your device when the Mobile Application or the Platform is running in the foreground or background. We may also derive your approximate location from your IP address.
We collect transaction details related to your use of Our Primary Services, including the type of service requested, date and time the service was provided, amount charged, product supplied, and other related transaction details. Additionally, if someone uses your promo code, We may associate your name with that person.
We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Our Services may facilitate communications between Users and Our designated support staff ("Support Staff"). In connection with facilitating this service, We receive call data, including the date and time of the call or SMS message, the parties phone numbers, and the content of the SMS message.
When you interact with the Services, We collect server logs, which may include information like device IP address, access dates and times, Mobile Application features or Website (including Brand Page) pages viewed, Mobile Application crashes and other system activity, type of browser and the third-party site or service you were using before interacting with Our Services.
Clutch Sports may offer you the opportunity to get your photograph clicked (either single photo or in group with other users) or audio-videos may be made/created during a game/session in fitness centres/venues or at an event or during usage of any third-party websites or applications while taking fitness session or attending any event using or through Our Primary Services ("Photo & Videos"), as decided by Clutch Sports at its sole discretion. Such Photos and Videos may be clicked/made/captured by the venue/centre managers, or any individual authorised by Clutch Sports's personnel or venue managers or captured via cameras installed in third party partner courts where the user can record and access their game session in part or full.
You hereby grant Clutch Sports an exclusive, transferable, royalty free, right to copy, irrevocable and worldwide licence to use, copy, host, distribute, store, copy, share modify, perform, create derivative works and publicly display the Photos and Videos on Site and/or on any public forum including on social media platform at its sole discretion such as, but not limited to, Facebook and Instagram. We reserve all the right, title and interest not expressly granted to the fullest extent possible under Applicable Laws. Unless stated otherwise, all Photos and Videos are believed to be in the public domain as either promotional materials or publicity photos and videos as Clutch Sports may determine at its sole discretion. You furthermore provide consent to Clutch Sports to share the aforementioned Photos and Videos to the facility in which the Photos and Videos are captured and provide explicit consent to the facility to share these Photos and Videos on any public forum including on social media platform at its sole discretion such as, but not limited to, Facebook and Instagram.
There is a feature in the Clutch application which allows users to accrue coins which can be redeemed for rewards on the basis of the number of steps they take while playing a sport at venues listed in the application. If you choose to enrol yourself in this coins accrual program, then you consent to our collection of your health data including, but not limited to, steps taken, calories spent and kilometers covered, and also its usage for calculation of the number of coins to be accrued in your account.
Clutch ensures that all the health data collected and stored follow the Digital Personal Data Protection Act, 2023 (DPDP Act) and all other applicable laws and regulations in India. As per this act, Clutch ensures Data Minimization to the extent that only the health data deemed as absolutely necessary to the coins accrual program will be collected and stored. Also, as per the Act, Clutch implements robust technical and organizational security measures to protect user information from unauthorized access, disclosure, and breaches. Also Clutch recognizes individuals rights, including accessing, correcting, and requesting grievance redressal for their personal data. Users can contact us at contact@theclutchsports.com for any request to access, correct or attend to their grievances. Clutch will not, under any circumstances, share any user's health data to any third party for any reason whatsoever.
Clutch app may also require permission to access a user's physical activity and location data for the purpose of providing the coins accrual feature and the user consents to providing these permissions to Clutch, wherein the latter will collect and store this data as per the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) and all other applicable laws and regulations in India.
No one under age 13 may provide any Personal Information to or through the Websites without the supervision of a healthcare professional as permitted by applicable law or as verified by the consent of a guardian. If you believe we might have any information from a child under 13, please contact us at contact@theclutchsports.com.
We use various technologies to collect information, and this may include sending cookies to your computer/device. Cookies are small data files stored on your hard drive or in your device memory that helps Us to improve Our Services and your experience, see which areas and features of Our Services are popular and count visits. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of Our Services. Further, We may also collect information using web beacons (also known as tracking pixels). Web beacons are electronic images that may be used in Our Services or emails and to track visits or understand usage and campaign effectiveness.
We may use the information We collect about you from Our Primary Services to:
The Primary Services may contain links to third-party materials that are not owned or controlled by Clutch Sports and are simply provided for convenience. Clutch Sports does not endorse or assume any responsibility for any such third-party sites, information, videos (including videos on youtube.com), materials, products, or services. If you access a third-party website or service from the Service (for instance attend any fitness or sports session hosted on Our Platform but accessible online via third party application or websites) or share content on or through any third-party website or service, you do so at your own risk, and you understand that this Privacy Policy does not apply to your use of such sites.
You expressly relieve Clutch Sports from any and all liability arising from your use of any third-party website, service, or content, including without limitation content submitted by other Users.
We may share the information We collect about you through Our Primary Services as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:
You may correct your account information at any time by logging into your account. If you wish to cancel your account, please email Us at contact@theclutchsports.com.
Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law.
Clutch Sports will comply with individuals requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
You may request access, correction or updation, and deletion of the data by contacting contact@theclutchsports.com. You may note that deletion of certain data or withdrawal of consent may lead to cancellation of your registration with Us or your access to Our Services.
We request permission from Our Platform for collection of precise location from your device, per the permission system used by your mobile operating system or the operating system of your device. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device or any other device which You are using for accessing the Platform. However, this will limit your ability to use certain features of Our Services.
We retain your data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: (a) mandated by law, contract or similar obligations applicable to Our business operations; (b) for preserving, resolving, defending or enforcing Our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
Your personal data will primarily be stored in electronic form. We may enter into agreement with third parties to collect, store, process your personal data but under full compliance with applicable laws.
We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with Our legal obligations, resolve disputes and enforce our agreements.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.
We reserve the right, at Our discretion, to change this Privacy Policy on a going-forward basis at any time. Please check this Privacy Policy periodically for changes. Modified Privacy Policy becomes effective upon its publication on the Website. If We make material changes to this Privacy Policy, We will attempt to provide you reasonable notice before such changes become effective. By continuing using the Services, you agree to be bound by the updated, amended, or modified Privacy Policy.
Should you have questions about this Privacy Policy or Clutch Sports's information collection, use and disclosure practices, you may contact the Grievance Officer appointed by Clutch Sports. Please find below the details of the Grievance Officer for the purpose of this Privacy Policy:
Name: Sharath Kumar M
Email: contact@theclutchsports.com
Address: Prowork, Om Chambers, 648/A, 4th Floor, Binnamangala 1st Stage, Indiranagar, Bangalore - 560038
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